FAQ
Frequently asked questions
Quick answers about compliance, inspections, workshop work, Sell on Behalf, and Rental Management. Still stuck? Get in touch →
Jump to a section:
Self-Containment ·
Gas, Electrical & Habitation ·
Inspections & Valuations ·
Workshop & Repairs ·
Sell on Behalf ·
Rental Management ·
RVs for Sale ·
General
Self-Containment Certification (SCC)
Do I need a Green Warrant?
If you want to freedom camp in New Zealand after 7 June 2026, yes — the Green Warrant becomes the only valid SCC. Existing Blue Warrants are being phased out. If you're unsure, give us a call and we'll tell you straight.
What's the difference between a Blue and Green Warrant?
Both are Self-Containment Certificates, but the Blue Warrant is the older standard and is being phased out. From 7 June 2026, only the Green Warrant is valid for freedom camping. If you still hold a Blue Warrant, you'll need to move to a Green one to keep freedom camping legally.
My RV only has a portable toilet — does it still qualify?
The toilet rules are stricter under the Green Warrant. If you're relying on a portable toilet, talk to us before you book — we'll tell you whether your setup meets the current standard or what would need to change to pass.
How much does an SCC cost and how long does it take?
$300 GST inclusive for a Green Warrant. Allow about an hour for a standard inspection — we test fresh water, waste water, and toilet systems against NZS 5465. If everything passes, we complete the inspection and process your certificate — the Green Warrant itself isn't issued on the spot, so we'll confirm the timeframe when you book.
How long does a Green Warrant last?
Up to four years, after which your RV needs re-inspection. We'll note the expiry on your certificate so you're not caught out.
What if my RV fails?
We'll explain exactly what needs fixing. Most issues are minor and we can usually sort them in our workshop the same day or the next.
Gas, Electrical & Habitation Safety
What's the difference between a Gas Cert, EWOF, and Habitation Check?
Gas Certificate checks your LPG system — bottles, regulator, lines, and appliances. EWOF checks your 230V mains electrical system. Habitation Check is the whole-of-living-space safety inspection — gas, electrical, water, ventilation, appliances, and signs of damp. Each is $250 GST incl.
How often do these need renewing?
Gas Certificate and EWOF are annual. Habitation Safety Checks aren't legally required, but we recommend one yearly — especially if you're renting out or planning to sell.
Are these required for insurance?
Many insurers and most rental platforms require current Gas and Electrical certificates. Check your policy, but if you're unsure, it's safer to keep them current.
Do I need all three?
Depends on your setup and how you use the RV. We'll talk it through with you and only recommend what you actually need — no upselling.
Inspections & Valuations
What's a Pre-Purchase Inspection?
From $395 GST incl., including a written report. Before you buy any RV — from us or another seller — we give it a thorough going-over so you know exactly what you're getting. Don't buy blind.
What's a Seasonal Inspection?
$195 GST incl. A pre-season once-over to make sure your RV is road-ready and safe after time in storage — a smart way to catch small issues before they spoil a trip.
How much is an RV Valuation, and what's it for?
$129 GST incl. A professional written valuation — useful for insurance, selling privately, finance, or settling family and estate matters. You get a realistic, defensible figure based on the current market.
Can you inspect at the seller's location?
Yes — mobile inspection is available across the Waikato for most pre-purchase work. Call us to discuss travel costs.
How long does an inspection take?
A full pre-purchase inspection runs 2–3 hours on-site, with the written report following within a day or two.
Workshop & Repairs
How are workshop jobs charged?
General workshop labour is $149.50/hr GST incl ($130/hr + GST), plus parts at cost. Larger jobs like renovations and solar installs are quoted individually. Quotes are quotes — if it ends up taking longer, that's on us.
Do you do regular Warrant of Fitness (WOF)?
Not as a standalone service. We can include WOF/COF work as part of a Sell on Behalf prep job or a workshop visit. For a routine WOF, your usual vehicle testing station is the right call.
Can you come to me?
Yes — mobile service is available across the Waikato for most compliance and servicing work. Call us to discuss options and travel costs.
Can you fit parts I bring?
Generally yes, provided they're appropriate for the job. We'll let you know if there's a reason it's not a good idea.
Sell on Behalf
How does it work?
You hand us the keys, we sell your RV. We're your agent — we handle marketing, buyer enquiries, walkthroughs, and paperwork. Once sold, our commission comes out of the sale and the net balance goes to you. See the full Sell on Behalf page for the step-by-step.
What's the commission?
Tier-based, GST inclusive:
- Up to $50,000: fixed $6,000
- $50,001–$100,000: 11%
- $100,001–$150,000: 10%
- $150,001 and above: 9%
How long does it take to sell?
Depends on the RV, the price, and the market. We can't guarantee a timeline, but our marketing reach (Trade Me, Facebook Marketplace, our website) gets most well-priced RVs sold within a few months.
Do I need to clean it before drop-off?
Yes — interior clean, personal items out, cassette toilet empty and clean, appliances cleaned. If we have to do this ourselves, cleaning fees apply (and a $150 disposal fee if the cassette isn't empty).
What if I want to cancel the listing?
You can cancel anytime. A $950 cancellation fee applies, plus the cost of any work already completed. Full terms before you sign.
Rental Management
How does it work?
You own the RV, we run it as a managed rental on Camplify. We handle bookings, payments, marketing, storage, maintenance, compliance, cleaning between hires, and customer service. You get a regular share of the income. More on the Rental Management page.
How much can my RV earn?
Depends on the RV — make, model, condition, season, and how flexible you are with availability. Request our Managed Services Information Pack for indicative earnings, or call us with your RV details for a realistic estimate.
Can I still use my RV personally?
Yes — owners can block dates for personal use (we recommend once every 90 days and outside peak times). No extra charges, except cleaning if required between your use and the next hirer.
What's the minimum term?
Twelve months. After that, termination requires 30 days' notice. Paid bookings still need to be honoured.
Who handles damage during a hire?
We assist with insurance claims and work directly with Camplify and the insurance providers. Most damage during a hire is covered by the platform's protection programme.
RVs for Sale
Are the RVs you list inspected?
Yes — every RV on our Sell on Behalf programme is inspected by our team before listing. You're seeing professionally vetted vehicles, not gamble buys.
Can I get a pre-purchase inspection on an RV from another seller?
Absolutely. Our Pre-Purchase Inspection starts from $395 and includes a written report. Don't buy blind.
General
Where are you based?
Our workshop and office is at 3/142 Ossie James Drive, Hamilton 3282. The storage yard for Sell on Behalf intake is at 76 Ossie James Drive, Rukuhia 3282 — a short distance away. We serve the wider Waikato region.
What are your hours?
Monday to Friday, 8am to 5pm. Saturdays by appointment. Closed Sundays and public holidays.
How do I pay?
We accept payment by card and bank transfer. Payment terms are confirmed when you book, and larger jobs may require a deposit before work begins.
How do I book?
Call 07 843 0070, email hello@rvmasters.co.nz, or use the Book Now page for online scheduling.
Do you offer warranty on workshop jobs?
Workmanship warranty applies to most jobs. Specifics depend on the work — we'll cover it when you book. Parts carry their manufacturer's warranty.